Core Tech is always looking for smart, fun, innovative, big thinkers to join our team. We are a boutique technology firm in the trendy Third Ward. We offer "one stop shopping " for our clients by providing outstanding managed services, firewall/server implementation, VoIP phone systems and top of the line security cameras and access control systems. The #1 service that we sell is exceptional customer care.
Sure, we'll read your resume but we are way more interested in your cover letter. Tell us about yourself, and why you want to come work for us. What makes you tick? What makes you excited about working with the "internet of things"?
If you are looking for new challenges and opportunities, if you are someone who wants to grow with a small but mighty company then we want to hear from you.
HELP DESK LEVEL 1-2
GENERAL DESCRIPTION: Be able to p erform technical work providing first and second level support for local and wide area networks, personal computers, servers, firewalls. Work is performed under the general direction of the owner.
ESSENTIAL JOB DUTIES: ·_ Manages all network servers and other network components including installation, configuration and maintenance · Develops and maintains network security procedures. Adds, removes, and changes authorities for network users · Resolves problems reported by end users for local and wide area networks, personal computers, networking equipment (switches, routers, etc.) Provides answers to complex questions related to these systems · Maintains documentation of the network, telecommunications and telephone systems · Establishes and maintains contact with vendors for support and problem resolution · Trains users in the use of software and hardware_
KNOWLEDGE, SKILLS AND ABILITIES: ·
Knowledge of the operation and support of personal computers and local area networks ·_ Knowledge of standard networking protocols_
Ability to interact with LANs and WAN vendors Knowledge of LAN and WAN products and protocols ·_ Knowledge of telephone systems_
Ability to understand and follow complex and written instructions
Ability to convey complex information to others in training situations ·
Ability to communicate both verbally and in writing
Ability to work well independently with little supervision ·
Ability to analyze and troubleshoot technical and computer-related problem
EDUCATION AND QUALIFICATIONS:
Associates or Bachelor’s degree from an accredited institution in Computer Science or related area.
LICENSES, CERTIFICATIONS, OR REGISTRATIONS: CCNA and/or MCSE preferred
MUST HAVE RELIABLE TRANSPORTATION
Job Type: Full-time